PaintNuts Earns Platinum In The Feefo Trusted Service Awards 2026

We are thrilled to announce we have been awarded the Feefo Platinum service award, recognising three consecutive years of Gold standard customer service. Every review we have comes through to our PaintNuts dedicated review page, in which we currently have over 26,000 positive 5-star reviews! 

This is a huge milestone for us and is a credit to everyone involved. The platinum award is Feefo’s highest level of recognition and is awarded to businesses that have achieved a gold standard award for 3 years on the bounce, meaning what we do isn’t just a one-off, it’s consistent over time.

So, What Is Feefo And A Platinum Service Award?

If you’re not familiar with Feefo, they’re a global review platform that collects verified feedback from real customers. Their goal is simple: to highlight businesses that consistently deliver great service.

The Platinum Trusted Service Award is their highest level of recognition. It’s given to companies that maintain those high standards year after year, showing that customers are genuinely happy with the service they receive. You may think, Is Feefo reliable? Well, compared to other review sites, there’s no judging panel, no guesswork; it’s entirely based on what customers say, so yes, it is a reliable source. That’s why this award means so much to us. 

It’s proof that the effort our team puts in every day really makes a difference, and that our customers truly notice and appreciate it.

What Has Feefo Had To Say About PaintNuts?

Tony Wheble, CEO at Feefo, congratulated PaintNuts by saying:

“It is a privilege to celebrate companies like PaintNuts that remain steadfast in their commitment to customer success. This award is a testament to their ability to turn genuine feedback into meaningful action. By consistently exceeding expectations, PaintNuts isn't just winning an award; they are building the long-term trust that defines the most successful brands of the future. We are proud to recognise their dedication to the people they serve.”

One Award Across 2 Brands

This award is a great achievement alone, but across 2 of our brands is something truly special, and we are very proud of it. 

1. PaintNuts Car Touch Ups is all about making it simple to find the right paint match. Just pop your REG into our site, and you’ll get exactly what you need, whether that’s a touch-up pen, a paint bottle, or a colour-matched aerosol can. It gives you the confidence to tackle your repair and get it looking just right.

2. PN Trade is known for offering high-quality, trade-standard paint anyone can use, backed by reliable service and support you can count on. It’s built to make every job easier, whether you’re a pro or tackling a DIY repair at home.

Why Does This Matter To You?

You might be wondering why this matters to you.  Quite simply, it’s our commitment to supporting you at every stage of your journey with PaintNuts.

Whether you choose PN Trade, PaintNuts Car Touch Ups, PaintNuts Bodyshop, or PaintNuts Home, you can expect the same platinum-level customer service, designed to deliver a seamless, reliable, and high-quality experience every time.

Frequently Asked Questions

What is the Feefo Platinum Trusted Service Award?

The Feefo Platinum Award is their highest recognition, given to businesses that consistently deliver excellent service over multiple years. It’s based entirely on verified customer reviews, so it’s real feedback from real people.

Which PaintNuts brands have won the award?

Both PaintNuts Car Touch Ups and PN Trade have achieved the Feefo Platinum Trusted Service Award for 2026.

How do I find the right car paint with PaintNuts?

Simply enter your vehicle’s REG on our website, and we’ll show you the exact match. You can choose a touch-up pen, paint bottle, or colour-matched aerosol can.

Can anyone use PN Trade paint?

Yes! PN Trade paint is trade-standard quality, but it’s easy enough for DIYers to use, too. Reliable, professional results every time.

Why are Feefo reviews important to PaintNuts?

Reviews help us know what we’re doing right and where we can improve. The Platinum Award shows our customers trust us and appreciate the service we provide, and that’s what matters most.