PaintNuts Colour Matched Pen set with Scuff Paste, Paint, Lacquer, Primer & Rust Converter
-
Product description
PaintNuts Colour Matched Pen set with Scuff Paste, Primer and Rust Converter
Kit
- PaintNuts Colour Matched Touch Up Pen
- PaintNuts Clear Lacquer Pen
- PaintNuts Primer Touch Up Pen
- PaintNuts Rust Converter 2 in 1 Pen
- PaintNuts Scratch & Scuff Remover
Summary
PaintNuts Colour Matched Pen set with Scuff Paste, Primer and Rust Protector is designed for a professional looking repair of deep scratches to your vehicle.
This handy kit helps you carry out an easy DIY repair with a high quality looking finish.
PaintNuts Primer Touch Up Pen
PaintNuts Primer Precision Touch Up Pen is a professional quality primer providing rust protection and a high adhesion aid before the PaintNuts colour matched top coat is applied.
Developed to use in conjunction with our colour matched paints the precision primer touch up pen is ideal for fine detailed work including scratches, scuffs and stone chips.
PaintNuts Colour Matched Touch Up Pen
Our PaintNuts precision touch up pens are colour matched to your vehicles original paint code.
PaintNuts professional quality colour match touch up pens come with a high precision pen and brush - ideal for fine detailed work including scratches, scuffs and stone chips.
PaintNuts Clear Lacquer Touch Up Pen
Developed to use in conjunction with PaintNuts colour matched paints for finishing off fine detailed work including scratches, scuffs and stone chips creating a durable finish with shine that will last.
The clear lacquer precision pen has 2 applicators a ultra fine needle like point for detailed work perfectly applying the lacquer within the painted scratch, scuff or stone chip without leaving excess lacquer on the bodywork or a high precision micro brush for accurate application up to 3mm widths.
PaintNuts Rust Converter 2 in 1 Pen
PaintNuts rust converter pen is specially developed for fine scratches, stone chips and scuffs, converting the rust to a sound surface in only 15 minutes.
The professional quality rust converter has a 2 in 1 applicator containing a high precision pen and fine brush, ideal for precision detailed work such as stone chips and fine scratches.
PaintNuts Scratch & Scuff Remover
PaintNuts Professional Scratch & Scuff Remover uses the latest technology in polishing compounds, specially developed for permanently removing light scratches, scuffs and sanding marks within the first layer of the topcoat paint or lacquer, the compound will also diminish the look of deeper defects.
Safe to use on all paintwork including metallics and pearlescent paints. The compound is also specially developed to be used in conjunction with PaintNuts colour matched paints as a final finish to assist in blending the repaired paintwork and diminish any defects.
-
Directions for use
STEP ONE - PaintNuts Rust Converter 2 in 1 Pen
- Clean surface by removing all loose paint, rust, dirt, grease and salt.
- Rinse with clean water and allow time to dry.
- Shake the pen for 1 minute ensuring the converter is mixed.
- By brush apply direct to rusty area, working well into heavily pitted areas, corners and edges.
- By needle point pen allow the nib to sit in the stone chip and gentle squeeze the pen allowing the converter to flow in to the chip.
- Avoid coating onto painted areas, remove any excess with a clean cloth.
- The rust converter will turn blue/black when reacting with rust, normally within 15 minutes, if it does not change colour in 1 hour re-apply.
- PaintNuts primer can be applied after 2 hours.
STEP TWO - PaintNuts Primer Touch Up Pen
Shake
Shake pen thoroughly for at least 60 seconds to ensure the primer is mixed correctly.
Preparation
The surface must be clean and dry - make sure all wax, polish and dust is removed. If rust is present we suggest a rust treatment as well.
Application
Using either pen or brush apply thin, light coats in smooth strokes; if you’re using the needle point pen allow the nib to sit in the scratch or chip and squeeze gently ensuring you only apply the primer witin the damaged area. Leave the primer to dry for 10-25 minutes before applying a second coat if required. Leave the primer to cure 24 hours before applying the colour matched paint.
STEP THREE - PaintNuts Colour Matched Touch Up Pen
Prepare & Clean
- The surface must be clean and dry - make sure all wax, polish and grease is removed. For best results use PaintNuts Panel Wipe and a Degreasing Cloth.
If you have a deep scratch or chip OR if you can see bare metal or plastic, we recommend using PaintNuts Primer first - if rust is present, we suggest our Rust Convertor as well.
Shake & Test
- Shake the Paint Pen for 2-3 Minutes to ensure the paint is thoroughly mixed.
If your paint is metallic or pearlescent, you may notice it has separated within the bottle - this paint will need a vigorous shake, even leave it upside down for 5 minutes first.
- There is two ways to use the 20 ml touch up paint. The high precision needle like pen is inside the clear lid (with a red protective tip that stays inside the lid) – a firm pull will access this.
The small fine brush is within the paint – just unscrew at the white collar anticlockwise to access this.
- Test a small amount of paint within the damaged area to check the colour match – give it 15 minutes to dry as paints can often appear different in colour; inside the bottle, when still wet or if applied incorrectly or onto original undamaged paint work.
Paint & Finish
- With either pen or brush apply thin, light coats in smooth strokes; ensuring you only apply the paint within the damaged area.
If you’re using the needle point pen allow the nib to sit inside the scratch or chip and squeeze gently.
If new paint goes outside of the damaged area and on top of existing paint it will leave the area of repair looking darker or a higher level to the original bodywork.
- Leave the paint to dry for 15 minutes before applying any further coats, if no further coat is required, then leave to cure for 1 hour before applying the PaintNuts Clear Lacquer.
PLEASE NOTE: – cold, damp weather can adversely affect the application, finish, and drying time of paints.
STEP FOUR - PaintNuts Clear Lacquer Pen
Shake
Shake pen thoroughly for at least 60 seconds to ensure the lacquer is mixed correctly.
Preparation
The surface must be clean and dry - make sure all wax, polish and dust is removed.
Application
Using either pen or brush apply thin, light coats in smooth strokes; if you’re using the needle point pen allow the nib to sit in the scratch or chip and squeeze gently ensuring you only apply the lacquer witin the damaged area. Leave the lacquer to dry for 10-25 minutes before applying a second coat if required. Leave the lacquer to cure 24 hours before applying any polish.
STEP FIVE - PaintNuts Scratch & Scuff Remover
Clean
Clean the vehicle and remove any dirt particles that can cause further defects. If you are applying the PaintNuts Rust Converter 2 in 1 Pen, skip this step.
Application
Apply a small amount of our PaintNuts compound to an applicator pad, apply even pressure in a straight back and forth motion left to right and then up and down untill the scratch or scuff has been removed or reduced.
Remove & Buff
Buff the area with our PaintNuts Micro Fibre Polishing Cloth to remove the compound residue.
-
Delivery details
Delivery option
Delivery Price
Estimated delivery time
What does this mean?
Standard Delivery
£3.99 delivery charge applied to all orders - UK Mainland only
Within 3-5 working days
Processing: Orders are processed, mixed and dispatched within 2-3 working days.
Shipping: Orders are shipped via Royal Mail, EVRi or DHL couriers - depending on location and product(s) ordered.Priority Fast Tracked
£6.99 delivery charge applied to all Priority Fast Tracked orders - UK Mainland only
Within 1-3 working days
Priority processing: Orders are processed, mixed and dispatched next working day.
Premium shipping: Orders are shipped by Royal Mail, EVRi or DHL premium services - depending on location and product(s) ordered.
Tracking: Fully tracked premium shipping serviceNorthern Ireland, Highlands & Islands (out of area)
£9.99 delivery charge applied to all orders from these areas
Within 7-10 working days
Processing: Orders are processed, mixed and dispatched within 2-3 working days.
Shipping: Orders are shipped via Royal Mail, EVRi or DHL couriers - depending on location and product(s) ordered.Additional Delivery Information
- We aim to deliver you order within your chosen delivery schedule, if we have had to request additional information, this will affect the delivery schedule.
- If you have provided incomplete or incorrect details for your paint order this can cause delays in the order processing and despatching. If we require clarification OR any additional information, we will be in touch within 24-48 hours. As soon as we receive the required details back we will process your order on the same chosen delivery schedule.
- Please note: We will not accept liability for orders received outside the original scheduled delivery window if you have not provided the correct/required information to complete your order.
Out of area charge
- The couriers we use to deliver your items do charge extra for some postal locations – (out of area) If the shipping charge at checkout has automatically changed this is because the courier has determined this to be "out of area" Due to the nature of the item, some products cannot be sent through the Royal Mail postal network and therefore must go through a specialist courier. The extra costs are beyond our control and we must therefore charge the rate set by the courier to deliver to an "out of area" postcode.
- Please note: If your delivery address /post code is in the Scottish Highlands & Islands, Isle of Man and Northern Ireland delivery times may be extended. Deliveries can not be made to PO Box addresses.ery address / postcode is in certain areas of the Scottish Highlands, North East Scotland, All Scottish Islands, Isle of Man or Northern Ireland, delivery times may be extended as per the box above.
Delivery to multiple occupancy premises
- We strongly advise against deliveries to be made to hotels, workplaces or multiple occupancy premises. Any orders made, to be sent to a hotel, workplace or multiple occupancy premises are entirely at the risk of the client.
- Please note: We will not accept any liability for orders that fail to arrive to the above or are damaged on receipt. We will, however, investigate this with the courier and do what we can to help in cases like these.
-
How to apply
-
Product description
PaintNuts Colour Matched Pen set with Scuff Paste, Primer and Rust Converter
Kit
- PaintNuts Colour Matched Touch Up Pen
- PaintNuts Clear Lacquer Pen
- PaintNuts Primer Touch Up Pen
- PaintNuts Rust Converter 2 in 1 Pen
- PaintNuts Scratch & Scuff Remover
Summary
PaintNuts Colour Matched Pen set with Scuff Paste, Primer and Rust Protector is designed for a professional looking repair of deep scratches to your vehicle.
This handy kit helps you carry out an easy DIY repair with a high quality looking finish.
PaintNuts Primer Touch Up Pen
PaintNuts Primer Precision Touch Up Pen is a professional quality primer providing rust protection and a high adhesion aid before the PaintNuts colour matched top coat is applied.
Developed to use in conjunction with our colour matched paints the precision primer touch up pen is ideal for fine detailed work including scratches, scuffs and stone chips.
PaintNuts Colour Matched Touch Up Pen
Our PaintNuts precision touch up pens are colour matched to your vehicles original paint code.
PaintNuts professional quality colour match touch up pens come with a high precision pen and brush - ideal for fine detailed work including scratches, scuffs and stone chips.
PaintNuts Clear Lacquer Touch Up Pen
Developed to use in conjunction with PaintNuts colour matched paints for finishing off fine detailed work including scratches, scuffs and stone chips creating a durable finish with shine that will last.
The clear lacquer precision pen has 2 applicators a ultra fine needle like point for detailed work perfectly applying the lacquer within the painted scratch, scuff or stone chip without leaving excess lacquer on the bodywork or a high precision micro brush for accurate application up to 3mm widths.
PaintNuts Rust Converter 2 in 1 Pen
PaintNuts rust converter pen is specially developed for fine scratches, stone chips and scuffs, converting the rust to a sound surface in only 15 minutes.
The professional quality rust converter has a 2 in 1 applicator containing a high precision pen and fine brush, ideal for precision detailed work such as stone chips and fine scratches.
PaintNuts Scratch & Scuff Remover
PaintNuts Professional Scratch & Scuff Remover uses the latest technology in polishing compounds, specially developed for permanently removing light scratches, scuffs and sanding marks within the first layer of the topcoat paint or lacquer, the compound will also diminish the look of deeper defects.
Safe to use on all paintwork including metallics and pearlescent paints. The compound is also specially developed to be used in conjunction with PaintNuts colour matched paints as a final finish to assist in blending the repaired paintwork and diminish any defects.
-
Directions for use
STEP ONE - PaintNuts Rust Converter 2 in 1 Pen
- Clean surface by removing all loose paint, rust, dirt, grease and salt.
- Rinse with clean water and allow time to dry.
- Shake the pen for 1 minute ensuring the converter is mixed.
- By brush apply direct to rusty area, working well into heavily pitted areas, corners and edges.
- By needle point pen allow the nib to sit in the stone chip and gentle squeeze the pen allowing the converter to flow in to the chip.
- Avoid coating onto painted areas, remove any excess with a clean cloth.
- The rust converter will turn blue/black when reacting with rust, normally within 15 minutes, if it does not change colour in 1 hour re-apply.
- PaintNuts primer can be applied after 2 hours.
STEP TWO - PaintNuts Primer Touch Up Pen
Shake
Shake pen thoroughly for at least 60 seconds to ensure the primer is mixed correctly.
Preparation
The surface must be clean and dry - make sure all wax, polish and dust is removed. If rust is present we suggest a rust treatment as well.
Application
Using either pen or brush apply thin, light coats in smooth strokes; if you’re using the needle point pen allow the nib to sit in the scratch or chip and squeeze gently ensuring you only apply the primer witin the damaged area. Leave the primer to dry for 10-25 minutes before applying a second coat if required. Leave the primer to cure 24 hours before applying the colour matched paint.
STEP THREE - PaintNuts Colour Matched Touch Up Pen
Prepare & Clean
- The surface must be clean and dry - make sure all wax, polish and grease is removed. For best results use PaintNuts Panel Wipe and a Degreasing Cloth.
If you have a deep scratch or chip OR if you can see bare metal or plastic, we recommend using PaintNuts Primer first - if rust is present, we suggest our Rust Convertor as well.
Shake & Test
- Shake the Paint Pen for 2-3 Minutes to ensure the paint is thoroughly mixed.
If your paint is metallic or pearlescent, you may notice it has separated within the bottle - this paint will need a vigorous shake, even leave it upside down for 5 minutes first.
- There is two ways to use the 20 ml touch up paint. The high precision needle like pen is inside the clear lid (with a red protective tip that stays inside the lid) – a firm pull will access this.
The small fine brush is within the paint – just unscrew at the white collar anticlockwise to access this.
- Test a small amount of paint within the damaged area to check the colour match – give it 15 minutes to dry as paints can often appear different in colour; inside the bottle, when still wet or if applied incorrectly or onto original undamaged paint work.
Paint & Finish
- With either pen or brush apply thin, light coats in smooth strokes; ensuring you only apply the paint within the damaged area.
If you’re using the needle point pen allow the nib to sit inside the scratch or chip and squeeze gently.
If new paint goes outside of the damaged area and on top of existing paint it will leave the area of repair looking darker or a higher level to the original bodywork.
- Leave the paint to dry for 15 minutes before applying any further coats, if no further coat is required, then leave to cure for 1 hour before applying the PaintNuts Clear Lacquer.
PLEASE NOTE: – cold, damp weather can adversely affect the application, finish, and drying time of paints.
STEP FOUR - PaintNuts Clear Lacquer Pen
Shake
Shake pen thoroughly for at least 60 seconds to ensure the lacquer is mixed correctly.
Preparation
The surface must be clean and dry - make sure all wax, polish and dust is removed.
Application
Using either pen or brush apply thin, light coats in smooth strokes; if you’re using the needle point pen allow the nib to sit in the scratch or chip and squeeze gently ensuring you only apply the lacquer witin the damaged area. Leave the lacquer to dry for 10-25 minutes before applying a second coat if required. Leave the lacquer to cure 24 hours before applying any polish.
STEP FIVE - PaintNuts Scratch & Scuff Remover
Clean
Clean the vehicle and remove any dirt particles that can cause further defects. If you are applying the PaintNuts Rust Converter 2 in 1 Pen, skip this step.
Application
Apply a small amount of our PaintNuts compound to an applicator pad, apply even pressure in a straight back and forth motion left to right and then up and down untill the scratch or scuff has been removed or reduced.
Remove & Buff
Buff the area with our PaintNuts Micro Fibre Polishing Cloth to remove the compound residue.
-
Delivery details
Delivery option
Delivery Price
Estimated delivery time
What does this mean?
Standard Delivery
£3.99 delivery charge applied to all orders - UK Mainland only
Within 3-5 working days
Processing: Orders are processed, mixed and dispatched within 2-3 working days.
Shipping: Orders are shipped via Royal Mail, EVRi or DHL couriers - depending on location and product(s) ordered.Priority Fast Tracked
£6.99 delivery charge applied to all Priority Fast Tracked orders - UK Mainland only
Within 1-3 working days
Priority processing: Orders are processed, mixed and dispatched next working day.
Premium shipping: Orders are shipped by Royal Mail, EVRi or DHL premium services - depending on location and product(s) ordered.
Tracking: Fully tracked premium shipping serviceNorthern Ireland, Highlands & Islands (out of area)
£9.99 delivery charge applied to all orders from these areas
Within 7-10 working days
Processing: Orders are processed, mixed and dispatched within 2-3 working days.
Shipping: Orders are shipped via Royal Mail, EVRi or DHL couriers - depending on location and product(s) ordered.Additional Delivery Information
- We aim to deliver you order within your chosen delivery schedule, if we have had to request additional information, this will affect the delivery schedule.
- If you have provided incomplete or incorrect details for your paint order this can cause delays in the order processing and despatching. If we require clarification OR any additional information, we will be in touch within 24-48 hours. As soon as we receive the required details back we will process your order on the same chosen delivery schedule.
- Please note: We will not accept liability for orders received outside the original scheduled delivery window if you have not provided the correct/required information to complete your order.
Out of area charge
- The couriers we use to deliver your items do charge extra for some postal locations – (out of area) If the shipping charge at checkout has automatically changed this is because the courier has determined this to be "out of area" Due to the nature of the item, some products cannot be sent through the Royal Mail postal network and therefore must go through a specialist courier. The extra costs are beyond our control and we must therefore charge the rate set by the courier to deliver to an "out of area" postcode.
- Please note: If your delivery address /post code is in the Scottish Highlands & Islands, Isle of Man and Northern Ireland delivery times may be extended. Deliveries can not be made to PO Box addresses.ery address / postcode is in certain areas of the Scottish Highlands, North East Scotland, All Scottish Islands, Isle of Man or Northern Ireland, delivery times may be extended as per the box above.
Delivery to multiple occupancy premises
- We strongly advise against deliveries to be made to hotels, workplaces or multiple occupancy premises. Any orders made, to be sent to a hotel, workplace or multiple occupancy premises are entirely at the risk of the client.
- Please note: We will not accept any liability for orders that fail to arrive to the above or are damaged on receipt. We will, however, investigate this with the courier and do what we can to help in cases like these.
Colour Matched Paint Pen, Scuff Paste, Lacquer, Primer & Rust Converter Bundle
PaintNuts - Grey Primer Touch-Up Pen
- Designed as the ideal base layer for our colour-matched paints, this grey primer pen helps prepare damaged areas for repair. It includes a precision detailing brush for easy application. It is formulated with anti-corrosive properties to promote strong paint adhesion and restore the surface to the correct level before applying colour.
PaintNuts - Colour-Matched Touch-Up Pen
- Each PaintNuts touch-up pen is carefully mixed to match your vehicle's original manufacturer paint code. The pen includes both a micro-needle tip for precise application and an ultra-fine internal brush, giving you full control when repairing minor chips and scratches.
PaintNuts - Clear Lacquer Touch-Up Pen
- Finish your touch-up job with our professional-grade clear lacquer pen, designed to seal and protect your repair with a high-gloss coating. It enhances colour depth, particularly on metallic and pearlescent paints, and helps blend your repair into the surrounding paintwork for a smooth, factory-like finish.
PaintNuts - Rust Converter 2-in-1 Pen
- Perfect for treating small rust spots caused by chips or scratches, the PaintNuts rust converter transforms rust into a stable surface within just 15 minutes. The dual-action pen features a precision nib and a fine detailing brush, making it ideal for tackling delicate areas like stone chips and fine surface marks with accuracy.
Perfect product for the job
The PaintNuts touch-up paint pen is perfect for repairing light scratches and small stone chips on your car's surface. Follow our recommended steps below to get the best possible finish.
For deeper damage, especially if you can see exposed metal or plastic, we recommend applying PaintNuts Primer first. If there's any sign of rust, treat it with our Rust Converter before proceeding.
How to use the PaintNuts Touch Up Pen
- Mix and check
- Prepare the area
- Apply the products
- Surface prep - Start by cleaning the damaged area. Remove any loose paint, rust, dirt, grease, or salt. Rinse with clean water and allow the surface to dry completely.
- Shake to activate - Shake the pen for at least one minute to mix the converter thoroughly.
- Application - brush or pen
- Brush application - Apply directly to rusted areas, ensuring the product is worked into pitted sections, corners, and edges.
- Needle-point pen - Insert the nib into the chip or scratch and gently squeeze to let the converter flow into the damaged area.
- Avoid spreading the converter onto surrounding paint. If any excess reaches painted surfaces, wipe it away with a clean cloth.
- The formula will begin reacting with rust and turn blue/black within 15 minutes. If no change is seen after an hour, reapply. Once dry, wait 2 hours before proceeding with primer.
- Shake to mix - Shake the primer pen for at least 60 seconds to ensure the formula is fully blended.
- Prepare the area - Make sure the surface is clean, dry, and free from dust, polish, or wax. If you've used the rust converter, ensure the area has cured for 2 hours before priming.
- Apply the primer - Use the built-in brush or needle-point tip to apply smooth, light coats. For precision, place the nib into the chip or scratch and squeeze gently to fill only the damaged area. Let each coat dry for up to 30 minutes. If no further coats are needed, allow it to cure for 1 hour before moving on to the paint stage.
- Mix and colour check - Shake the touch-up pen thoroughly for 3 minutes. Metallic paints may separate and require extra shaking. Test the colour in a hidden spot and let it dry for 10 minutes, as the wet paint may appear slightly different.
- Surface prep - Ensure the area is clean and dry, with no remaining polish, wax, or dirt.
- Paint application - Use the precision nib or brush to apply thin, even coats. If using the needle-point pen, insert it into the chip or scratch and gently squeeze. Avoid layering paint on top of partially dried coats to prevent colour variation. Let each coat dry for up to 30 minutes, and cure the final coat for 1 hour before applying lacquer.
- Shake to mix - Shake the lacquer pen well for at least 60 seconds before use.
- Prepare the surface - Confirm the area is clean, dry, and free from contaminants.
- Apply the lacquer - Use the brush or pen tip to apply light, smooth coats. With the needle-point pen, gently fill the scratch or chip and apply only to the repaired area. Let each layer dry for up to 30 minutes. If no further coats are required, leave the lacquer to cure for 4 hours before polishing or buffing.
Perfect for stone chips
FAQs
What’s the best way to use a paint pen on a scratch?
If you're fixing a car scratch with one of our paint pens, just follow these quick steps:
Shake the pen well for at least 60 seconds to fully mix the lacquer.
Clean the area thoroughly—make sure it’s dry and clear of wax, polish, or dust.
Apply using light, even strokes. If using a precision needlepoint tip, carefully squeeze the lacquer into the scratch or chip.
Wait 10 to 25 minutes between coats if you need to build up the colour.
Once finished, let the paint cure for a full 24 hours before using a blending product like our Scratch & Scuff Remover.
Want more help? You can download our full paint pen application guide for step-by-step instructions.
How do I make a touch-up pen repair less visible?
Our touch-up pens are colour-matched to your vehicle using either your paint code or registration, helping you achieve a near-invisible finish on small chips and scratches. If your car’s paint has aged or faded over time, the new paint might look slightly more vivid – which is totally normal. To help the repair blend seamlessly, use a follow-up product like PaintNuts Scratch & Scuff Remover for a polished result.
Do I need to use both primer and lacquer?
Primer is only essential if the scratch or chip has gone all the way through to bare metal, especially if there’s any sign of rust. As for lacquer – it’s highly recommended in most cases, particularly for metallic finishes. Wait 24 hours after applying your colour coat, then use lacquer to seal, protect, and enhance the final finish.
Are pearlescent paints available as touch-up colours?
Yes, we can match almost all pearlescent paint finishes – around 99% of codes are covered. Pearlescent and metallic paints are common on newer models, but a few tri-coat colours can't be recreated in a single stage. Enter your reg number or paint code to see what options are available for your vehicle.
Delivery details
Price
A £3.99 delivery charge is applied to all orders - UK Mainland only
Estimated delivery time
Within 5-7 working days (our working days and Monday to Friday, excluding bank holidays)
What does this mean?
Orders are processed, mixed and dispatched within 2-3 working days and shipped by EVRi, Royal Mail or DHL couriers - depending on location and the product ordered
Price
A £6.99 delivery charge is applied to the selected priority service - UK Mainland only
Estimated delivery time
Within 2-3 working days (our working days and Monday to Friday, excluding bank holidays)
What does this mean?
Orders are internally fast tracked to be processed, mixed and dispatched next working day. Fast track orders are shipped via Royal Mail, EVRi or DHL fully tracked premium services - depending on location and product(s) ordered
Price
A £9.99 delivery charge is applied to all orders
Estimated delivery time
Within 7-10 working days (our working days and Monday to Friday, excluding bank holidays)
What does this mean?
Orders are processed, mixed and dispatched within 2-3 working days via Royal Mail, EVRi or DHL couriers - depending on location and product(s) ordered
Additional delivery information
We aim to deliver your order within your chosen delivery schedule; however, if we have to request additional information, this is likely to affect the delivery schedule.
If you have provided incomplete or incorrect details for your paint order this can cause delays in the order processing and dispatching. If we require clarification OR any additional information, we will be in touch within 24-48 hours. As soon as we receive the required details back we will process your order on the same chosen delivery schedule.
Please note:
We will not accept liability for orders received outside the original scheduled delivery window if you have not provided the correct/required information to complete your order.
The couriers we use to deliver your items do charge extra for some "out of area" postal locations. If the shipping charge at checkout has automatically changed this is because the courier has determined this to be "out of area". Due to the nature of the item, some products cannot be sent through the Royal Mail postal network and therefore must go through a specialist courier. The extra costs are beyond our control and we must therefore charge the rate set by the courier to deliver to an "out of area" postcode.
Please note:
If your delivery address/post code is in the Scottish Highlands & Islands, Isle of Man and Northern Ireland delivery times may be extended. Deliveries can not be made to PO Box addresses.
We strongly advise against deliveries to be made to hotels, workplaces or multiple occupancy premises. Any orders made, to be sent to a hotel, workplace or multiple occupancy premises are entirely at the risk of the client.
Please Note:
We will not accept any liability for orders that fail to arrive to the above or are damaged on receipt. We will, however, investigate this with the courier and do what we can to help in cases like these.
See our delivery page or returns and refund page for more information.
